If there is something you would like to know that is not addressed here, please email me at [email protected]
QUESTIONS CONCERNING ORDERING:
How do I order a pet portrait?
I take commission work through a waitlist. Click here to read more info about it or sign up.
Why is there such a long processing time on custom embroideries?
Good question! Not only does each embroidery take anywhere from 40-50+ hours to hand stitch, but I am also managing a website, living life, and working with other customers – sending them sketches, answering messages, etc. There is also always a queue of embroideries to stitch through as well! If you need your embroidery by a specific date that’s before the 4-6 week span I do offer a rush with an added charge! Contact me for more details on rush charges.
Can you embroider my portraits on an article of clothing?
Unfortunately, no. However, feel free to create your own patch from one of my pieces! Let me know if you’re wanting to turn your embroidery into a patch and I’ll ship it without the hoop.
I don’t want my embroidery to be in a hoop! Can you frame it for me?
I can’t frame it for you, but I can leave extra fabric around your embroidery and ship it to you without the hoop. Let me know if you’re planning on framing it so I can plan ahead while creating your embroidery.
What kind of photos do you need, how many, and where should I send them?
These are all great questions! Please refer to this post concerning what sort of images to send. I create your embroidery right from your photos so please send a good representation of what you want your portrait to look like! 2-4 images are ideal. You can send the photos to my email, [email protected] or submit them with your waitlist request.
Do you ship to (insert country name here)?
Yes! I ship internationally. Shipping is included in the price of your portrait.
If you have a question concerning the policies, please refer to the shop policies page!
QUESTIONS CONCERNING MY WORK:
What kind of fabric do you embroider on?
I embroider everything on either cotton twill or Kona cotton fabric.
Can you embroider my turtle (horse/fish/ferret/hedgehog, snake, bird, etc) or do you only stitch cats and dogs?
Absolutely! I know pets aren’t limited to just cats and dogs. I’m open to embroidering any species, even mythical creatures.
Do you embroider human portraits?
I do not. Only animals!